TERMS AND CONDITIONS
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TERMS AND CONDITIONS FOR VERICALL: CALLER ID & SPAM
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Last Updated: October 13, 2026
Effective Date: October 13, 2026
PLEASE READ THESE TERMS AND CONDITIONS ("TERMS", "TERMS OF SERVICE") CAREFULLY
BEFORE USING THE VERICALL: CALLER ID & SPAM MOBILE APPLICATION (THE "APP" OR
"SERVICE") OPERATED BY VERICALL ("US", "WE", "OUR").
YOUR ACCESS TO AND USE OF THE SERVICE IS CONDITIONED ON YOUR ACCEPTANCE OF AND
COMPLIANCE WITH THESE TERMS. THESE TERMS APPLY TO ALL VISITORS, USERS, SUBSCRIBERS,
AND OTHERS WHO DOWNLOAD, ACCESS, OR USE THE SERVICE.
BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU
DISAGREE WITH ANY PART OF THE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.
1. ELIGIBILITY AND AGE REQUIREMENTS
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By using the App, you represent and warrant that:
1.1 You are at least 13 years of age (or at least 16 years of age if you reside
in the European Union or United Kingdom). If you are under the legal age of
majority in your jurisdiction, you may only use the App with the consent and
supervision of a parent or legal guardian who agrees to be bound by these Terms.
1.2 You have full legal capacity, power, and authority to enter into these Terms
and to form a binding contract.
1.3 You are not prohibited from receiving the Services under applicable local or
international laws.
2. DESCRIPTION OF THE SERVICE
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VeriCall provides telephone identification and communication utility features,
including:
- Caller Identification: Reverse lookup tools to search unknown phone numbers
against publicly available telephone directories, carrier routing datasets,
and community reputation indexes.
- Spam Detection & Call Blocking: Local iOS CallKit integration allowing you to
filter, flag, and block nuisance callers, telemarketers, and suspected scammers.
- Local Contact Management: Local on-device browsing and searching of contacts
stored in your iOS device's address book.
- Community Spam Shield: Community reporting mechanisms enabling users to flag
unwanted calls and contribute incident tags (e.g., scam, robocall, telemarketing).
Important Note on Contact Privacy:
VeriCall DOES NOT upload, sell, sync, or harvest your private address book contacts
to public databases. Contact searching and management operate locally on your
device.
3. USER CONDUCT AND ACCEPTABLE USE POLICY
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You agree to use VeriCall solely for lawful personal and business communication
management. You agree that you will NOT:
3.1 Use the App for stalking, harassment, intimidation, defamation, fraud, or
unlawful surveillance of any person.
3.2 Submit false, deceptive, fraudulent, malicious, or defamatory spam reports
against individuals, emergency services, government agencies, or legitimate
businesses.
3.3 Use automated systems, bots, spiders, crawlers, or scrapers to extract telephone
records, profile data, or contact information from our search APIs.
3.4 Attempt to probe, scan, test the vulnerability of, or breach any security
or authentication measures of the App, servers, or underlying APIs.
3.5 Reverse engineer, decompile, disassemble, or copy any software code, algorithms,
or user interface assets from the App.
3.6 Use the Service for any purpose that violates local, state, national, or
international privacy, telemarketing, or anti-spam regulations (e.g., TCPA,
GDPR, CAN-SPAM).
4. DIRECTORY ACCURACY AND SERVICE DISCLAIMERS
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4.1 Information Derived from Third Parties: Caller identification data, name
tags, carrier info, location indications, and spam risk ratings are aggregated
from third-party directory providers and crowd-sourced community reports.
4.2 No Guarantee of Accuracy: Telephone numbers frequently change ownership,
and caller ID spoofing may occur on cellular networks. ACCORDINGLY, VERICALL
MAKES NO GUARANTEE OR WARRANTY THAT CALLER IDENTIFICATION RESULTS, SPAM
WARNINGS, OR BLOCKING ATTRIBUTES ARE 100% ACCURATE, COMPLETE, ERROR-FREE,
OR UP-TO-DATE.
4.3 User Discretion: You acknowledge that caller ID and spam classification are
provided for informational convenience only. You are solely responsible for
deciding whether to answer, ignore, call back, or block any phone number.
4.4 Emergency Services: VeriCall is not a telecommunications carrier and does not
provide emergency 911/112 telephone services.
5. IN-APP PURCHASES AND AUTO-RENEWABLE SUBSCRIPTIONS
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The App provides access to free features supported by advertisements, as well as
optional premium subscriptions ("VeriCall Premium") unlocking an ad-free
experience, enhanced lookup capabilities, and advanced spam shields.
5.1 Subscription Plans & Pricing:
- Weekly Subscription
- Yearly / Annual Subscription
The current price and billing interval will be clearly shown within the App
prior to purchase. Prices may vary by country or territory.
5.2 Apple App Store Billing:
- All purchases are processed and billed exclusively through your Apple ID
Account via the iOS App Store.
- Payment is charged to your iTunes/Apple Account at confirmation of purchase.
- Subscriptions automatically renew unless auto-renewal is turned off in
your Apple ID Account Settings at least 24 hours before the end of the
current billing cycle.
- Your Apple ID Account will be billed for renewal within 24 hours prior to
the end of the current period.
5.3 Management & Cancellation:
- You can manage, modify, or cancel your subscription at any time in your
iOS device Settings: Open Settings -> Tap your Name / Apple ID -> Subscriptions
-> Select VeriCall -> Cancel Subscription.
- Cancellation will take effect at the end of the current active subscription
period; you will retain premium access until that period concludes.
5.4 Refund Policy:
- Because payments are processed by Apple, VeriCall cannot issue direct refunds.
All refund requests are subject to Apple's refund policies and must be
submitted to Apple at: https://reportaproblem.apple.com
6. ADVERTISING AND THIRD-PARTY LINKS
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6.1 Free Tier Advertising: The free version of VeriCall displays advertisements
served by Google Mobile Ads (AdMob) and associated advertising networks.
Advertisements may include banners, native ad cards, interstitials, and app-open
ads.
6.2 Third-Party Content & Sites: The App may contain links to third-party websites,
services, or advertisements that are not owned or controlled by VeriCall. We
have no control over, and assume no responsibility for, the content, privacy
policies, or practices of any third-party websites or services. You access
them entirely at your own risk.
7. INTELLECTUAL PROPERTY RIGHTS
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7.1 Ownership: The App, including its original source code, algorithms, user
interface design, graphics, visual layout, trademarks, logos, and features,
is the exclusive property of VeriCall and its licensors, protected by copyright,
trademark, trade dress, and other intellectual property laws.
7.2 Limited License: You are granted only a limited, personal, non-exclusive,
non-transferable, and revocable license to use the App in accordance with these
Terms and the accompanying EULA. No intellectual property rights are transferred
to you.
7.3 Feedback: If you submit feedback, suggestions, or ideas regarding the App,
we may use them freely without any obligation, restriction, or compensation
to you.
8. USER CONTRIBUTIONS AND COMMUNITY SPAM REPORTS
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8.1 Community Reports License: By submitting phone number tags, spam categories,
or comments via the App ("User Contributions"), you grant VeriCall a worldwide,
perpetual, irrevocable, royalty-free, transferable license to use, display,
aggregate, reproduce, and distribute such reports to protect the community
and refine our spam identification services.
8.2 Representation: You represent that any User Contribution you submit is truthful,
based on your genuine experience, and does not contain illegal, defamatory,
obscene, or abusive material.
9. DISCLAIMER OF WARRANTIES
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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN
"AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS,
IMPLIED, STATUTORY, OR OTHERWISE.
VERICALL EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
AND NON-INFRINGEMENT.
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, BUG-FREE,
OR ERROR-FREE.
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY CALLER ID
RESULTS, SPAM LABELS, CARRIER DETAILS, OR REVERSE LOOKUP OUTPUTS.
10. LIMITATION OF LIABILITY
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VERICALL, ITS AFFILIATES,
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:
10.1 ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE
DAMAGES;
10.2 DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE
LOSSES;
10.3 MISSED IMPORTANT CALLS, MISTAKENLY BLOCKED NUMBERS, RELIANCE ON INCORRECT
CALLER ID IDENTITIES, OR CELLULAR NETWORK INTERRUPTIONS;
10.4 UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE
TERMS OR THE APP EXCEED THE GREATER OF: (A) FIFTY UNITED STATES DOLLARS ($50.00 USD),
OR (B) THE AMOUNT PAID BY YOU TO VERICALL FOR THE SERVICE IN THE PRECEDING TWELVE
(12) MONTHS.
11. INDEMNIFICATION
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You agree to defend, indemnify, and hold harmless VeriCall, its developers,
affiliates, contractors, and licensors from and against any claims, damages,
obligations, losses, liabilities, costs, and expenses (including reasonable
attorneys' fees) arising from or related to:
(i) Your use of or access to the Service;
(ii) Your violation of any provision of these Terms or the EULA;
(iii) Your violation of any third-party right, including intellectual property,
privacy, or publicity rights; or
(iv) Any fraudulent or unlawful activity conducted through your use of the App.
12. TERMINATION AND SUSPENSION
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12.1 By VeriCall: We reserve the right to suspend or terminate your access to
the Service immediately, without prior notice or liability, for any reason,
including if you breach these Terms.
12.2 By You: You may terminate your relationship with VeriCall at any time by
uninstalling the App and canceling any active App Store subscriptions.
12.3 Effect of Termination: Upon termination, your right to use the Service will
cease immediately. All provisions of these Terms which by their nature should
survive termination shall survive (including ownership provisions, warranty
disclaimers, indemnity, and limitations of liability).
13. DISPUTE RESOLUTION AND ARBITRATION
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13.1 Informal Resolution: If a dispute arises between you and VeriCall, you agree
to first contact us at support@vericallapp.com and attempt to resolve the
dispute informally for at least thirty (30) days.
13.2 Binding Individual Arbitration: If the dispute is not resolved informally,
any claim or controversy arising out of or relating to these Terms or the
Service shall be resolved through binding individual arbitration under the
rules of the American Arbitration Association (AAA) or equivalent recognized
arbitration body, rather than in court.
13.3 Class Action Waiver: YOU AND VERICALL AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A
PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14. GOVERNING LAW AND JURISDICTION
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These Terms shall be governed and construed in accordance with the laws of the
State of California, United States, without regard to its conflict of law
provisions. For any matters not subject to arbitration, you agree to submit to the
personal and exclusive jurisdiction of the state and federal courts located within
California (or the jurisdiction in which the developer resides).
15. CHANGES TO TERMS AND CONDITIONS
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We reserve the right, at our sole discretion, to modify, amend, or replace these
Terms at any time. When revisions occur, we will update the "Last Updated" date
at the top of this document. It is your responsibility to review these Terms
periodically. Your continued use of the Service following the posting of any
changes constitutes acceptance of those changes.
16. SEVERABILITY AND WAIVER
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If any provision of these Terms is held to be invalid, illegal, or unenforceable
by a court of competent jurisdiction, that provision shall be modified to the
minimum extent necessary to make it valid, and the remaining provisions shall
continue in full force and effect. No waiver of any term shall be deemed a further
or continuing waiver of such term or any other term.
17. CONTACT US
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If you have any questions or inquiries regarding these Terms and Conditions, please
contact us at:
VeriCall Legal & Support Team
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